Case Study

RTN Mental Health Solutions: Mastering Pre-Procurement Engagement with Insights

Earlier engagement with prospects and increased market knowledge boosts growth.

The Challenge

RTN Mental Health Solutions provides fast, easy and affordable access to assessments and diagnoses for conditions such as autism and ADHD. Providing services to Local Authorities and NHS Trusts, RTN has developed an innovative, online model, which enables faster access to trusted specialists and diagnostic assessments ensuring clients receive quality care.

With a wealth of expertise in public sector tendering, Matt Jolly, Operations Director at RTN, recognised the importance of data and the opportunity to win more business through increased understanding of requirements and earlier engagement with prospects.

Finding this information manually is time-consuming and opportunities can easily be missed, particularly given the volume of data available. As most of the team at RTN are dedicated to service delivery, it’s important that time is spent efficiently and that the business can quickly find the right opportunities to focus on.

 

Oxygen’s Solution

RTN Mental Health Solutions chose Oxygen Insights to provide relevant and timely public spend data on pre-procurement, contracts, and notices, to boost market awareness and enable RTN to proactively engage with public sector prospects at the best time.

 

What the client says

“Insights is a vital tool for developing our GTM strategy and shaping our plans. Gaining market intelligence is made far easier, as we can immediately see who the main players are, the volume of work undertaken, and who they are working with.

“It can take a long time to build a market, and, during that time, things can pass you by. Having access to Insights accelerates that market knowledge and opportunity awareness from the start. In a short space of time, we were able to identify lots of opportunities at different stages and value bands.

“RTN receives emails each day with the latest notifications based on  search criteria. The solution is easy to use, and we can immediately access the information needed.

“For us, Pre-Procurement is a stand-out feature. It lets us know what councils are considering and their priorities before going to procurement. Other tools I’ve used haven’t been as comprehensive as Insights, and the data has proved to be very accurate.

“Attending marketing engagement events is very important to us – particularly as we’re introducing a new way of delivering mental health services. The events provide an ideal opportunity to ask questions, meet individuals, understand their needs, and introduce new approaches.

“This enables us to go into tenders having advance knowledge of the requirements and puts us in a much stronger position. Furthermore, when we attend the events and when we’re submitting our tender, we do so with greater market intelligence and awareness of the options available.

“If we were only using tools to find contracts, we would miss the opportunity for pre-engagement, and we’d be arriving too late to secure success. You’re unlikely to win an open tender going in cold.

“Overall, Insights has delivered real value and is making a big difference to our business.”

Matt Jolly, Operations Director, RTN Mental Health Solutions

 

Uncover deals months before the competition

If you’re interested in finding out more, or you’re an existing Insights or Bidstats client wanting to make use of Insights Pre-Procurement, please contact us.

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